OPERATIONAL SUPPORT

Operational Support Capabilities

For a fraction of a full-time COO salary I can help set up systems and oversee execution. The monthly rate ($3600) reflects a substantial discount of my a la carte hourly rate. Here’s an overview of operational support services I provide as part of the Operational Support Plan.

Community Catalyzing Best Practices

  • Member Interactions
  • Accelerating Serendipity
  • Handling Hiccoughs

Programming 

  • Outside Events
  • Member Programs

Custom Hiring Programs

  • Doc Descriptions
  • Job Postings
  • Interview process
  • Custom Training Programs
  • Onboarding
  • Initial Training
  • Ongoing Training
  • Ongoing Staff Development

Develop Operational Process and Procedures

  • Daily, Weekly and monthly Work Flow
  • Member Lifespan Workflow
    • Onboarding
    • Ongoing
    • Off boarding

Documentation

  • Procedures
  • Agreements/Contracts
  • Operations Manual

Scaling Strategies

  • Scaling Operations
  • Scaling Staff
  • Scaling Community

IT solutions

Software and Tools

 

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